I Gusti Ngurah Satria Wijaya

Publications

Citations

H-Index

2021

Active since

Affiliations

Universitas Teknologi Indonesia(Current)

I Gusti Ngurah Satria Wijaya is an author at Universitas Teknologi Indonesia specializing in quality function deployment, management, and consumer research.

ORCID

Top concepts

BusinessMarketingE-businessManagementService QualityConsumer BehaviorConsumer ResearchDigital MarketingService MarketingPurchase Intention

Publications per year

2021–2021

Publications

E-commerce website service quality and customer loyalty using WebQual 4.0 with importance performances analysis, and structural equation model: An empirical study in Shopee

I Gusti Ngurah Satria Wijaya, Evi Triandini, Ezra Tifanie Gabriela Kabnani et al. · Register Jurnal Ilmiah Teknologi Sistem Informasi · 2021 · 43 citations · Full text

Customer Satisfaction, Online Shops, Digital Marketing +21

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