Statistics
Publications
2
Citations
81
H-Index
2
Active since
2010
Affiliations
Xiaoqin Ma is an author at Nanjing University of Aeronautics and Astronautics specializing in management, service delivery standardization, and consumer satisfaction.
Publications per year
2010–2023
2
2
The effect of standardization and customization on service satisfaction
Guangping Wang, Jianling Wang, Xiaoqin Ma et al. · Journal of Service Science · 2010 · 66 citations
Supervisors’ ethical leadership and graduate students’ attitudes toward academic misconduct
Guangxi Zhang, Tingting Zhang, Sunfan Mao et al. · PLoS ONE · 2023 · 15 citations · Full text
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