Concepedia

Shahab Alam Malik

SA

21

Publications

1K

Citations

14

H-Index

2006

Active since

Affiliations

COMSATS University Islamabad(Current)

Indus University

Minhaj University Lahore

Harbin Institute of Technology

Xi'an University of Technology

Shahab Alam Malik is an author at COMSATS University Islamabad specializing in business, management, and marketing.

Top concepts

ManagementBusinessMarketingCustomer SatisfactionEducationService QualityNursingQuality SystemsQuality ImprovementTotal Quality Management

Publications per year

2006–2025

21

Publications

21

Hospital healthcare service quality, patient satisfaction and loyalty

Taqdees Fatima, Shahab Alam Malik, Asma Shabbir · International Journal of Quality & Reliability Management · 2018 · 317 citations

Total Quality Management, Customer Satisfaction, Services Management +19

Measuring patients’ healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan

Asma Shabbir, Shahab Alam Malik, Shujah Alam Malik · International Journal of Quality & Reliability Management · 2016 · 149 citations

Customer Satisfaction, Self-administered Questionnaire, Services Management +16

Measuring service quality perceptions of customers in the hotel industry of Pakistan

Shahab Alam Malik, Farheen Akhtar, Muhammad Mustafa Raziq et al. · Total Quality Management & Business Excellence · 2018 · 90 citations

Perceptions of fine dining restaurants in Pakistan

Mariam Shahzadi, Shahab Alam Malik, Mansoor Ahmad et al. · International Journal of Quality & Reliability Management · 2018 · 84 citations

Customer Satisfaction, Restaurant Key Attributes, Consumer Research +18

Smartphone Use and Academic Performance of University Students: A Mediation and Moderation Analysis

Rizwan Raheem Ahmed, Faryal Salman, Shahab Alam Malik et al. · Sustainability · 2020 · 65 citations · Full text

Education, Problematic Smartphone Use, Communication +25

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