Concepedia

Haroun Alryalat

HA

Statistics

Publications

3

Citations

59

H-Index

3

Active since

2008

Affiliations

Applied Science Private University(Current)

Amman Arab University

Haroun Alryalat is an author at Applied Science Private University specializing in marketing, management, and customer relationship management.

Top concepts

BusinessMarketingManagementMarketing StrategyCustomer SatisfactionCustomer Relationship ManagementKnowledge ManagementBusiness IntelligenceRelationship MarketingRelationship Management

Publications per year

2008–2016

3

Publications

3

Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process

Haroun Alryalat, Samer Al Hawari · Journal of Information & Knowledge Management · 2008 · 33 citations

Customer Experience, Customer Satisfaction, Relationship Marketing +12

An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction

Samer Alhawari, Haroun Alryalat, Hana Hunaiti · International Journal of Service Science Management Engineering and Technology · 2016 · 14 citations

Customer Experience, Customer Satisfaction, Empirical Study +13

The Outcome of Knowledge Process for Customer of Jordanian Companies on the Achievement of Customer Knowledge Retention

Amine Nehari Talet, Samer Alhawari, Haroun Alryalat · International Journal of Knowledge Management · 2010 · 12 citations

Customer Experience, Customer Satisfaction, Business Intelligence +17

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