Concepedia

Kent Holcom

KH

Statistics

Publications

1

Citations

219

H-Index

1

Active since

2001

Affiliations

Indiana University Bloomington(Current)

Kent Holcom is an author at Indiana University Bloomington specializing in knowledge-based resources, customer experience transformation, and knowledge acquisition.

Publications per year

2001–2001

1

Publications

1

Re-engineering the customer relationship: leveraging knowledge assets at IBM

Anne Massey, Mitzi M. Montoya‐Weiss, Kent Holcom · Decision Support Systems · 2001 · 219 citations

Management, Knowledge Management, Management Information Systems +13

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