Concepedia
Statistics
Publications
37
Citations
2.2K
H-Index
22
Active since
1994
Affiliations
University of Houston(Current)
University of Central Florida
Hong Kong Polytechnic University
Copenhagen Hospitality College
Michigan State University
Agnes DeFranco is an author at University of Houston specializing in marketing, business, and management.
Top concepts
BusinessManagementMarketingHospitality ManagementHospitalityCustomer SatisfactionTourismHospitality MarketingHospitality IndustryConsumer Research
Publications per year
1994–2023
It's about time: Revisiting UTAUT2 to examine consumers’ intentions to use NFC mobile payments in hotels
Cristian Morosan, Agnes DeFranco · International Journal of Hospitality Management · 2015 · 519 citations
Customer Satisfaction, Consumer Decision Making, Mobile Marketing +14
Consumers’ intentions to use online food delivery systems in the USA
Nefike Gunden, Cristian Morosan, Agnes DeFranco · International Journal of Contemporary Hospitality Management · 2020 · 196 citations
Digital Marketing, Consumer Study, Agricultural Economics +26
Chinese Cultural Values: Their Implications for Travel and Tourism Marketing
Connie Mok, Agnes DeFranco · Journal of Travel & Tourism Marketing · 2000 · 178 citations
Cultural Values, Customer Satisfaction, Tourism Management +16
Disclosing personal information via hotel apps: A privacy calculus perspective
Cristian Morosan, Agnes DeFranco · International Journal of Hospitality Management · 2015 · 138 citations
Privacy Management, Privacy Calculus Perspective, Social Media +12
Co-creating value in hotels using mobile devices: A conceptual model with empirical validation
Cristian Morosan, Agnes DeFranco · International Journal of Hospitality Management · 2015 · 137 citations
Customer Satisfaction, Tourism Management, Empirical Validation +14
1–5 of 37