Justin O’Sullivan

Statistics

Publications

Citations

449

H-Index

Active since

2002

Affiliations

Queensland University of Technology(Current)

Justin O’Sullivan is an author at Queensland University of Technology specializing in service design, service characteristics, and service measurement.

Publications per year

2002–2002

Publications

What's in a Service?

Justin O’Sullivan, David Edmond, Arthur H. M. ter Hofstede · Distributed and Parallel Databases · 2002 · 310 citations

Business, Marketing, Marketing Management +10

What's in a service? Towards accurate description of non-functional service properties

Justin O’Sullivan, David Edmond, Arthur H. M. ter Hofstede · Distributed and Parallel Databases · 2002 · 139 citations

Management, Information Systems, Systems Engineering +13

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