Concepedia

Emmanuel Kofi Penney

EK

6

Publications

358

Citations

6

H-Index

2020

Active since

Affiliations

University of Shanghai for Science and Technology(Current)

Kwame Nkrumah University of Science and Technology

University of Professional Studies

Ghana Institute of Management and Public Administration

Koforidua Technical University

Emmanuel Kofi Penney is an author at University of Shanghai for Science and Technology specializing in management, marketing, and customer satisfaction.

Top concepts

Publications per year

2020–2021

6

Publications

6

Influence of Trust on Customer Engagement: Empirical Evidence From the Insurance Industry in Ghana

James Agyei, Shaorong Sun, Eugene Abrokwah et al. · SAGE Open · 2020 · 97 citations · Full text

, , +19

Understanding Factors That Influence Consumer Intention to Use Mobile Money Services: An Application of UTAUT2 With Perceived Risk and Trust

Emmanuel Kofi Penney, James Agyei, Eric Kofi Boadi et al. · SAGE Open · 2021 · 90 citations · Full text

, , +26

Linking CSR and Customer Engagement: The Role of Customer-Brand Identification and Customer Satisfaction

James Agyei, Shaorong Sun, Emmanuel Kofi Penney et al. · SAGE Open · 2021 · 67 citations · Full text

, , +14

Mobile Banking Adoption: Examining the Role of Personality Traits

James Agyei, Shaorong Sun, Eugene Abrokwah et al. · SAGE Open · 2020 · 62 citations · Full text

, , +19

Understanding CSR and Customer Loyalty: The Role of Customer Engagement

James Agyei, Shaorong Sun, Emmanuel Kofi Penney et al. · Journal of African Business · 2021 · 25 citations

, , +16

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