Stephan Knecht

Publications

Citations

H-Index

2016

Active since

Affiliations

HES-SO University of Applied Sciences and Arts Western Switzerland(Current)

Stephan Knecht is an author at HES-SO University of Applied Sciences and Arts Western Switzerland specializing in mobile computing, customer satisfaction, and technology.

ORCID

Top concepts

TourismBusinessMarketingManagementTechnologyMobile ComputingMobile MarketingBusiness AnalyticsCustomer SatisfactionHospitality Management

Publications per year

2016–2016

Publications

An Importance Performance Analysis of smartphone applications for hotel chains

Meng-Mei Chen, Hilary Catherine Murphy, Stephan Knecht · Journal of Hospitality and Tourism Management · 2016 · 67 citations

Customer Satisfaction, Mobile Marketing, Mobile Commerce +13

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