Concepedia

Author

Heather Stewart

University of Bradford

Also Known As

H.M. Stewart, Heather M. Stewart, Heather Stewart, Stewart, Heather M.

8

Publications

70

Citations

3

H-Index

10

Concepts

All Affiliations

University of Bradford
HS

About

Heather Stewart is an author at University of Bradford specializing in business, marketing, and customer satisfaction.

Top Concepts

#ConceptH-IndexPublicationsCitations

1

Business

2

2

54

2

Management

2

2

54

3

Marketing

2

2

54

4

Service Quality

2

2

54

5

Law

1

1

24

Heather Stewart

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2

Publications

54

Citations

2

H-Index

YearCitations

Professional service quality A step beyond other services?

Heather Stewart, C. A. Hope, A.P. Mühlemann

Journal of Retailing and Consumer Services

1998

30

Solicitors and Customer Care

C.A. Witt, Heather Stewart

Service Industries Journal

1996

24

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