Vir Ved Ratna

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Active since

2020

Affiliations

Jaipuria Institute of Management(Current)

Vir Ved Ratna is an author at Jaipuria Institute of Management specializing in customer satisfaction, bibliometric mapping, and machine learning in tourism.

ORCID

Publications per year

2020–2023

Publications

Past, present, and future of anthropomorphism in hospitality & tourism: conceptualization and systematic review

Rehan Husain, Vir Ved Ratna, Anupam Saxena · Journal of Hospitality Marketing & Management · 2023 · 31 citations

Management, Hospitality Management, Tourism Management +13

Conceptualizing Internet of Things (IoT) Model for Improving Customer Experience in the Retail Industry

Vir Ved Ratna · SSRN Electronic Journal · 2020 · 12 citations · Full text

Business, Information Technology, Supply Chain Management +11

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