Ami Fitri Utami

Influence of customer application experience and value in use on loyalty toward retailers

Arnold Japutra, Ami Fitri Utami, Sebastián Molinillo et al. · Journal of Retailing and Consumer Services · 2020 · 82 citations

Business, Marketing, Marketing Management +12

The role of interactivity on customer engagement in mobile e-commerce applications

Ami Fitri Utami, Irwan Adi Ekaputra, Arnold Japutra et al. · International Journal of Market Research · 2021 · 56 citations

Business, Marketing, Marketing Management +14

Exploring the effect of relative advantage and challenge on customer engagement behavior with mobile commerce applications

Arnold Japutra, Sebastián Molinillo, Ami Fitri Utami et al. · Telematics and Informatics · 2022 · 50 citations · Full text

Business, Marketing, Marketing Management +16

Adoption of FinTech Products: A Systematic Literature Review

Ami Fitri Utami, Irwan Adi Ekaputra, Arnold Japutra · Journal of Creative Communications · 2021 · 49 citations

Management, Finance, Marketing +15

Understanding the Role of Emotional Intelligence and Trust to the Relationship between Organizational Politics and Organizational Commitment

Ami Fitri Utami, Yuni Ros Bangun, Donald Crestofel Lantu · Procedia - Social and Behavioral Sciences · 2014 · 45 citations · Full text

Management, Organization Studies, Organizational Behavior +10