2
Publications
31
Citations
2
H-Index
2012
Active since
Victor Lusala Aliata is an author specializing in business, service quality, and customer satisfaction.
Publications per year
2012–2021
2
2
EFFECT OF TANGIBILITY ON CUSTOMER SATISFACTION AMONG MICRO FINANCE BANKS CUSTOMERS IN KENYA
Hakim Nyabundi, Victor Lusala Aliata, Alphonce Juma Odondo · European Journal of Business and Strategic Management · 2021 · 14 citations · Full text
Customer Profitability, Customer Satisfaction, Service Quality +7
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1–2 of 2