Concepedia

Sinmoy Goswami

SG

2

Publications

24

Citations

2

H-Index

2014

Active since

Affiliations

Tezpur University(Current)

Sinmoy Goswami is an author at Tezpur University specializing in hospitality revenue management, tourism, and hospitality industry.

Top concepts

TourismBusinessMarketingManagementHospitalityHospitality IndustryCustomer SatisfactionHospitality ManagementHospitality Revenue ManagementPsychology

Publications per year

2014–2019

2

Publications

2

Modelling Customer Delight in Hotel Industry

Sinmoy Goswami, Mrinmoy K. Sarma · Global Business Review · 2019 · 13 citations

Customer Experience, Customer Satisfaction, Hospitality Revenue Management +19

Management of Guest Delight in Hotels: An Exploratory Study

Sinmoy Goswami, Mrinmoy K. Sarma · Vision The Journal of Business Perspective · 2014 · 11 citations

Marketing, Customer Satisfaction, Guest Delight +14

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