Tirimba O. Manani is an author at University of Nairobi specializing in tourism, marketing, and service quality.
Top concepts
TourismBusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionTotal Quality Management
Publications per year
2013–2013
1
1
Service quality and customer satisfaction at Kenya Airways Ltd
Tirimba O. Manani, Richard Bitange Nyaoga, Robert Matwere Bosire et al. · Journals & Books Hosting (International Knowledge Sharing Platform) · 2013 · 28 citations · Full text
Total Quality Management, Customer Satisfaction, Kenya Airways +12
Rows per page
1–1 of 1