Ali Gohary

Examining Iranian tourists’ memorable experiences on destination satisfaction and behavioral intentions

Ali Gohary, Lida Pourazizi, Fatima Madani et al. · Current Issues in Tourism · 2018 · 124 citations

Please explain why it happened! How perceived justice and customer involvement affect post co-recovery evaluations: A study of Iranian online shoppers

Ali Gohary, Bahman Hamzelu, Hamid Alizadeh · Journal of Retailing and Consumer Services · 2016 · 95 citations

Customer Experience, Customer Satisfaction, Online Customer Behavior +10

Personality Traits as Predictors of Shopping Motivations and Behaviors: A Canonical Correlation Analysis

Ali Gohary, Kambiz Heidarzadeh Hanzaee · Arab Economic and Business Journal · 2014 · 58 citations · Full text

Understanding effects of co-creation on cognitive, affective and behavioral evaluations in service recovery: An ethnocultural analysis

Ali Gohary, Bahman Hamzelu, Lida Pourazizi et al. · Journal of Retailing and Consumer Services · 2016 · 43 citations

Social Identity, Behavioral Sciences, Service Recovery +12

A little bit more value creation and a lot of less value destruction! Exploring service recovery paradox in value context: A study in travel industry

Ali Gohary, Bahman Hamzelu, Lida Pourazizi · Journal of Hospitality and Tourism Management · 2016 · 39 citations

Customer Satisfaction, Service Recovery, Less Value Destruction +9