Concepedia

Myungsook An

MA

Statistics

Publications

4

Citations

351

H-Index

4

Active since

2009

Affiliations

University of Nebraska–Lincoln(Current)

Korea Air Force Academy

Myungsook An is an author at University of Nebraska–Lincoln specializing in management, employee engagement, and customer satisfaction.

Publications per year

2009–2014

4

Publications

4

Airline customer satisfaction and loyalty: impact of in-flight service quality

Myungsook An, Yonghwi Noh · Service Business · 2009 · 187 citations

Business, Marketing, Marketing Management +14

The effects of emotional display rules on flight attendants’ emotional labor strategy, job burnout and performance

Chongho Lee, Myungsook An, Yonghwi Noh · Service Business · 2014 · 77 citations

Management, Organizational Behavior, Psychology +17

Risk factors at the travel destination: their impact on air travel satisfaction and repurchase intention

Myungsook An, Chongho Lee, Yonghwi Noh · Service Business · 2010 · 66 citations · Full text

Management, Marketing, Tourism Management +17

The Social Dimension of Service Workers’ Job Satisfaction: The Perspective of Flight Attendants

Chongho Lee, Myungsook An, Yonghwi Noh · Journal of Service Science and Management · 2012 · 21 citations · Full text

Management, Organizational Behavior, Employee Engagement +13

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