Concepedia

Flora Poecze

FP

4

Publications

305

Citations

4

H-Index

2018

Active since

Affiliations

University of Vienna(Current)

University of Applied Sciences Burgenland

Flora Poecze is an author at University of Vienna specializing in content analysis, communication, and social computing.

Top concepts

Social MediaCommunicationContent AnalysisSocial ComputingArtsMarketingJournalismManagementText MiningSentiment Analysis

Publications per year

2018–2022

4

Publications

4

Chatbots in customer service: Their relevance and impact on service quality

Chiara Valentina Misischia, Flora Poecze · Procedia Computer Science · 2022 · 154 citations · Full text

Social media metrics and sentiment analysis to evaluate the effectiveness of social media posts

Flora Poecze, Claus Ebster · Procedia Computer Science · 2018 · 114 citations · Full text

Engineering, Social Medium Monitoring, Social Influence +17

Social Capital on Social Media—Concepts, Measurement Techniques and Trends in Operationalization

Flora Poecze · Information · 2020 · 21 citations · Full text

Social Medium Monitoring, Online Communities, Measurement Techniques +17

Let’s play on Facebook: using sentiment analysis and social media metrics to measure the success of YouTube gamers’ post types

Flora Poecze, Claus Ebster · Personal and Ubiquitous Computing · 2019 · 16 citations · Full text

Social Medium Monitoring, Digital Marketing, Communication +24

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