Rongteng Zhang

Investigating customers’ responses to artificial intelligence chatbots in online travel agencies: the moderating role of product familiarity

Yao Zhu, Rongteng Zhang, Yongguang Zou et al. · Journal of Hospitality and Tourism Technology · 2023 · 139 citations

Business, Marketing, Social Psychology +16

Dive in the flow experience: millennials’ tech-savvy, satisfaction and loyalty in the smart museum

Rongteng Zhang, Azmawani Abd Rahman · Current Issues in Tourism · 2022 · 43 citations

Business, Information Systems, Marketing +17

E-service quality perceptions of millennials and non-millennials on O2O delivery applications

Xiaoping Zhuang, Lin Li, Rongteng Zhang et al. · British Food Journal · 2021 · 34 citations

Business, Marketing, Consumer Behavior +16

Unpacking technological and interpersonal interaction on value co-creation and outcomes in trade show: A dyadic examining view

Rongteng Zhang, Azmawani Abd Rahman, Yuhanis Abdul Aziz et al. · Journal of Hospitality and Tourism Management · 2023 · 14 citations

Business, Marketing, Organizational Behavior +15