Concepedia

Steven Migacz

SM

6

Publications

777

Citations

6

H-Index

2017

Active since

Affiliations

Texas A&M University(Current)

California State University, Chico

Roosevelt University

Steven Migacz is an author at Texas A&M University specializing in marketing, business, and hospitality industry.

Top concepts

MarketingBusinessCultureTourismHospitality IndustryDestination MarketingHospitality MarketingEducationCulinary StudiesCustomer Satisfaction

Publications per year

2017–2021

6

Publications

6

Elements of Memorable Food, Drink, and Culinary Tourism Experiences

Matthew J. Stone, Joelle Soulard, Steven Migacz et al. · Journal of Travel Research · 2017 · 305 citations

Culture, Destination Marketing, Culinary Studies +13

The “Terminal” Effects of Service Failure on Airlines: Examining Service Recovery with Justice Theory

Steven Migacz, Suiwen Zou, James F. Petrick · Journal of Travel Research · 2017 · 184 citations

Customer Experience, Customer Satisfaction, Consumer Research +20

Beyond the journey: the lasting impact of culinary tourism activities

Matthew J. Stone, Steven Migacz, Erik Wolf · Current Issues in Tourism · 2018 · 121 citations

Nutrition, Customer Satisfaction, Tourism Management +19

Connections Between Culinary Tourism Experiences and Memory

Matthew J. Stone, Steven Migacz, Erose Sthapit · Journal of Hospitality & Tourism Research · 2021 · 116 citations

Tourism Management, Tourist Experience, Culinary Studies +18

Why Service Recovery Fails? Examining the Roles of Restaurant Type and Failure Severity in Double Deviation With Justice Theory

Suiwen Zou, Steven Migacz · Cornell Hospitality Quarterly · 2020 · 34 citations

Customer Satisfaction, Double Deviation, Consumer Research +19

Rows per page

1–5 of 6