Concepedia

Antonella Capriello

AC

8

Publications

356

Citations

8

H-Index

2008

Active since

Affiliations

Università degli Studi del Piemonte Orientale “Amedeo Avogadro”(Current)

Sheffield Hallam University

University of Milano-Bicocca

Antonella Capriello is an author at Università degli Studi del Piemonte Orientale “Amedeo Avogadro” specializing in business, tourism, and marketing.

Top concepts

TourismBusinessMarketingManagementCommunicationCustomer SatisfactionEvent ManagementSocial ComputingSocial InnovationCommunity Engagement

Publications per year

2008–2022

8

Publications

8

When quality signals talk: Evidence from the Turin hotel industry

Graziano Abrate, Antonella Capriello, Giovanni Fraquelli · Tourism Management · 2010 · 162 citations

Customer Satisfaction, Quality Assurance, Advertising +12

Farm tourism experiences in travel reviews: A cross-comparison of three alternative methods for data analysis

Antonella Capriello, Peyton Mason, Boyd H. Davis et al. · Journal of Business Research · 2011 · 79 citations

Customer Satisfaction, Tourism Management, Tourism Competitiveness +9

Crisis communication, social media and natural disasters – the use of Twitter by local governments during the 2016 Italian earthquake

Simone Splendiani, Antonella Capriello · Corporate Communications An International Journal · 2022 · 25 citations

Social Medium Monitoring, Crisis Management, Communication +19

How can a travel agency network survive in the wake of digitalization? Evidence from the Robintur case study

Antonella Capriello, Sabina Riboldazzi · Current Issues in Tourism · 2019 · 24 citations

Omni-channel Strategy, Tourism Management, Business Intelligence +19

Building a Preliminary Model of Event Management for Rural Communities

Antonella Capriello, Ian D. Rotherham · Journal of Hospitality Marketing & Management · 2011 · 22 citations

Rural Research, Rural Management, Social Sciences +16

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