Stephen M. Rutner

Logistics Value: Definition, Process and Measurement

Stephen M. Rutner, C. John Langley · The International Journal of Logistics Management · 2000 · 144 citations

Logistics Processes, Essential Function, Logistics Optimization +14

An Experimental Test of Negotiation Strategy Effects on Knowledge Sharing Intentions in Buyer–Supplier Relationships

Stéphanie Thomas, Rodney Thomas, Karl Manrodt et al. · Journal of Supply Chain Management · 2013 · 114 citations

Negotiation, Negotiation Theory, Client-supplier Relationships +17

Application of the means‐end value hierarchy model to understanding logistics service value

John T. Mentzer, Stephen M. Rutner, Ken Matsuno · International Journal of Physical Distribution & Logistics Management · 1997 · 114 citations

Customer Satisfaction, Logistics Processes, Logistics Optimization +21

The impacts of the integrated logistics systems on electronic commerce and enterprise resource planning systems

Stephen M. Rutner, Brian Gibson, Susan Williams · Transportation Research Part E Logistics and Transportation Review · 2003 · 89 citations

Engineering, Transport Logistic, Business Intelligence +11

Shipper‐carrier partnership issues, rankings and satisfaction

Brian Gibson, Stephen M. Rutner, Scott B. Keller · International Journal of Physical Distribution & Logistics Management · 2002 · 84 citations

Customer Satisfaction, Shipper‐carrier Partnership Issues, Carrier Selection +17