Huijun Yang

How to enhance hotel guests’ acceptance and experience of smart hotel technology: An examination of visiting intentions

Huijun Yang, Hanqun Song, Catherine Cheung et al. · International Journal of Hospitality Management · 2021 · 154 citations · Full text

Customer Satisfaction, User Acceptance, Hospitality Marketing +11

The impact of COVID-19 pandemic on the psychological needs of tourists: implications for the travel and tourism industry

Catherine Cheung, Miki Takashima, Choi HyunJung et al. · Journal of Travel & Tourism Marketing · 2021 · 111 citations

Customer Satisfaction, Quality Of Life, International Tourism +19

The effects of transformational leadership, competitive intensity and technological innovation on performance

Huijun Yang, Jianjun Yang · Technology Analysis and Strategic Management · 2018 · 65 citations

Transformational Leadership, Organizational Characteristic, Education +22

Building restaurant customers’ technology readiness through robot-assisted experiences at multiple product levels

Emily Ma, Huijun Yang, Yao‐Chin Wang et al. · Tourism Management · 2022 · 53 citations · Full text

Consumer-driven Product Development, Engineering, Robot-assisted Experiences +7

Robotic employees vs. human employees: Customers’ perceived authenticity at casual dining restaurants

Hanqun Song, Yao‐Chin Wang, Huijun Yang et al. · International Journal of Hospitality Management · 2022 · 48 citations · Full text

Customer Experience, Customer Satisfaction, User Perception +14