Md. Uzir Hossain Uzir

The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country

Md. Uzir Hossain Uzir, Hussam Al Halbusi, T. Ramayah et al. · Journal of Retailing and Consumer Services · 2021 · 448 citations

Customer Satisfaction, Service Quality, Service Research +8

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

Md. Uzir Hossain Uzir, Ishraq Jerin, Hussam Al Halbusi et al. · Heliyon · 2020 · 137 citations · Full text

Total Quality Management, Customer Satisfaction, Digital Marketing +19

Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19

Md. Uzir Hossain Uzir, Hussam Al Halbusi, Rodney Lim et al. · Technology in Society · 2021 · 110 citations · Full text

The Roles of The Physical Environment, Social Servicescape, Co-Created Value, and Customer Satisfaction in Determining Tourists’ Citizenship Behavior: Malaysian Cultural and Creative Industries

Hussam Al Halbusi, Pedro Jiménez Estévez, Tan Eleen et al. · Sustainability · 2020 · 56 citations · Full text

Customer Satisfaction, Tourism Management, Cultural Tourism +19

Corporate governance and performance of medium-sized firms in Nigeria: does sustainability initiative matter?

Babatunji Samuel Adedeji, Tze San Ong, Md. Uzir Hossain Uzir et al. · Corporate Governance · 2020 · 50 citations

Environmental Performance, Firm Performance, Sustainability Governance +21