Hussam Al Halbusi

The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country

Md. Uzir Hossain Uzir, Hussam Al Halbusi, T. Ramayah et al. · Journal of Retailing and Consumer Services · 2021 · 448 citations

Customer Satisfaction, Service Quality, Service Research +8

Linking ethical leadership and ethical climate to employees' ethical behavior: the moderating role of person–organization fit

Hussam Al Halbusi, Kent A. Williams, T. Ramayah et al. · Personnel Review · 2020 · 212 citations · Full text

Organizational Characteristic, Human Resource Management, Professional Ethic +19

Do organizations really evolve? The critical link between organizational culture and organizational innovation toward organizational effectiveness: Pivotal role of organizational resistance

Rana Tahir Naveed, Homoud Alhaidan, Hussam Al Halbusi et al. · Journal of Innovation & Knowledge · 2022 · 180 citations · Full text

Business Culture, Organizational Characteristic, Organizational Culture +16

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

Md. Uzir Hossain Uzir, Ishraq Jerin, Hussam Al Halbusi et al. · Heliyon · 2020 · 137 citations · Full text

Total Quality Management, Customer Satisfaction, Digital Marketing +19

Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19

Md. Uzir Hossain Uzir, Hussam Al Halbusi, Rodney Lim et al. · Technology in Society · 2021 · 110 citations · Full text