Jinzhe Yan

Effects of social media tourism information quality on destination travel intention: Mediation effect of self-congruity and trust

Huimin Wang, Jinzhe Yan · Frontiers in Psychology · 2022 · 78 citations · Full text

Customer Satisfaction, Digital Marketing, Social Influence +21

ChatGPT in higher education: factors influencing ChatGPT user satisfaction and continued use intention

Chengcheng Yu, Jinzhe Yan, Na Cai · Frontiers in Education · 2024 · 60 citations · Full text

Artificial Intelligence, Quality Of Life, Customer Satisfaction +22

Sustainability of Live Video Streamer’s Strategies: Live Streaming Video Platform and Audience’s Social Capital in South Korea

Jeakang Heo, Yongjune Kim, Jinzhe Yan · Sustainability · 2020 · 48 citations · Full text

Digital Society, Emerging Media, Social Influence +24

Study on the Effect of Employees’ Perceived Organizational Support, Psychological Ownership, and Turnover Intention: A Case of China’s Employee

Jianwan Jing, Jinzhe Yan · International Journal of Environmental Research and Public Health · 2022 · 40 citations · Full text

Employee Involvement, Job Satisfaction, China ’ +13

How the communication style of chatbots influences consumers’ satisfaction, trust, and engagement in the context of service failure

Na Cai, Shuhong Gao, Jinzhe Yan · Humanities and Social Sciences Communications · 2024 · 40 citations · Full text