Richard M. Frankel

Communication Skills Training for Physicians Improves Patient Satisfaction

Adrienne Boissy, Amy Windover, Dan Bokar et al. · Journal of General Internal Medicine · 2016 · 538 citations · Full text

Nursing, Primary Care, Health Communication +6

Lost in Translation: Challenges and Opportunities in Physician-to-Physician Communication During Patient Handoffs

Darrell J. Solet, JG Norvell, Gale H. Rutan et al. · Academic Medicine · 2005 · 525 citations

Translation Studies, Family Medicine, Handoff Skills +23

“Let Me See If I Have This Right …”: Words That Help Build Empathy

John L. Coulehan, Frederic W. Platt, Barry Egener et al. · Annals of Internal Medicine · 2001 · 319 citations

Helping Medical School Faculty Realize Their Dreams

Linda H. Pololi, Sharon M. Knight, Kay S. Dennis et al. · Academic Medicine · 2002 · 265 citations

Nursing, Junior Faculty, Faculty Professional Development +12

The Four Habits Coding Scheme: Validation of an instrument to assess clinicians’ communication behavior

Edward Krupat, Richard M. Frankel, Terry S. Stein et al. · Patient Education and Counseling · 2005 · 251 citations

Behavioral Sciences, Behavioral Medicine, Interpersonal Communication +11