Concepedia

Communication Skills Training for Physicians Improves Patient Satisfaction

Adrienne Boissy, Amy Windover, Dan Bokar, Matthew Karafa, Katie Neuendorf, Richard M. Frankel, James Merlino, Michael B. Rothberg

Journal of General Internal Medicine · 2016 · 562 citations · 32 references

Open access

Concepts

Social SciencesCommunicationMedical EducationClinical MedicineHealth CommunicationInterpersonal CommunicationCommunication CompetenceCommunication SkillsInterpersonal Communication SkillsPatient SatisfactionPatient-provider CommunicationPhysician-patient RelationshipClinician Communication SkillsCommunication Skills TrainingHealth Communication CompetencePatient Communication TrainingProvider Communication Skills

References

32

The impact of patient-centered care on outcomes.

Moira Stewart, Judith Belle Brown, Allan Donner et al. · PubMed · 2000 · 2.5K citations

Medicine, Communication, Family Medicine +16

Burnout Among U.S. Medical Students, Residents, and Early Career Physicians Relative to the General U.S. Population

Liselotte N. Dyrbye, Colin P. West, Daniel Satele et al. · Academic Medicine · 2014 · 2K citations

Medicine, Medical Education, Clinical Medicine +14

Soliciting the patient's agenda: have we improved?

M. Kim Marvel, Ronald M. Epstein, Kristine Flowers et al. · PubMed · 1999 · 736 citations

Social Sciences, Counseling, Family Medicine +12

Improving physicians' interviewing skills and reducing patients' emotional distress. A randomized clinical trial

Debra Roter · Archives of Internal Medicine · 1995 · 582 citations

Medicine, Internal Medicine, Medical Education +12

Effect of Communications Training on Medical Student Performance

Michael J. Yedidia · JAMA · 2003 · 484 citations

Education, Medical Education, Teaching +14