Concepedia

Veronika Lee

VL

1

Publications

45

Citations

1

H-Index

2022

Active since

Veronika Lee is an author specializing in customer satisfaction, purchase intention, and consumer research.

Top concepts

BusinessMarketingE-commerceManagementService QualityUser ExperienceConsumer BehaviorConsumer ResearchPurchase IntentionCustomer Satisfaction

Publications per year

2022–2022

1

Publications

1

The Effect of E-commerce Service Quality Factors on Customer Satisfaction, Purchase Intention, and Actual Purchase in Uzbekistan

Veronika Lee, Seungwook Park, DonHee Lee · GLOBAL BUSINESS & FINANCE REVIEW · 2022 · 45 citations · Full text

Total Quality Management, Customer Satisfaction, E-commerce +18

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