Pearl M.C. Lin

Exploring customer experience with budget hotels: Dimensionality and satisfaction

Lianping Ren, Hanqin Qiu Zhang, Peilai Wang et al. · International Journal of Hospitality Management · 2015 · 246 citations

Customer Experience, Customer Satisfaction, Tourism Management +6

Spend less and experience more: Understanding tourists’ social contact in the Airbnb context

Pearl M.C. Lin, Daisy X.F. Fan, Hanqin Qiu Zhang et al. · International Journal of Hospitality Management · 2019 · 104 citations · Full text

Tourism Management, Social Media, Destination Marketing +8

Does Tourist–Host Social Contact Reduce Perceived Cultural Distance?

Daisy X.F. Fan, Hanqin Qiu Zhang, Carson L. Jenkins et al. · Journal of Travel Research · 2017 · 98 citations

Customer Satisfaction, Tourism Management, Tourism Performance +17

A framework of memory management and tourism experiences

Vincent Wing Sun Tung, Pearl M.C. Lin, Hanqin Qiu Zhang et al. · Journal of Travel & Tourism Marketing · 2016 · 84 citations · Full text

Exploring the meaning of work within the sharing economy: A case of food-delivery workers

Pearl M.C. Lin, Wai Ching Wilson Au, Vicky T.Y. Leung et al. · International Journal of Hospitality Management · 2020 · 79 citations · Full text

Sociology, Management, Business +7