Concepedia

Hanqin Qiu Zhang

HQ

95

Publications

5.9K

Citations

45

H-Index

1996

Active since

Affiliations

Hong Kong Polytechnic University(Current)

Nankai University

City University of Macau

Sun Yat-sen University

Macao University of Tourism

Hanqin Qiu Zhang is an author at Hong Kong Polytechnic University specializing in tourism, business, and destination marketing.

Top concepts

TourismBusinessMarketingDestination MarketingManagementCultureCustomer SatisfactionHospitality ManagementTourism DemandHospitality Industry

Publications per year

1996–2023

95

Publications

95

Application of importance-performance model in tour guides’ performance: evidence from mainland Chinese outbound visitors in Hong Kong

Hanqin Qiu Zhang, Ivy Chow · Tourism Management · 2003 · 464 citations

Customer Satisfaction, Tourism Management, Tourism Performance +9

Exploring customer experience with budget hotels: Dimensionality and satisfaction

Lianping Ren, Hanqin Qiu Zhang, Peilai Wang et al. · International Journal of Hospitality Management · 2015 · 246 citations

Customer Experience, Customer Satisfaction, Tourism Management +6

An investigation of employees’ job satisfaction: the case of hotels in Hong Kong

Terry Lam, Hanqin Qiu Zhang, Tom Baum · Tourism Management · 2001 · 246 citations

Employee Involvement, Hospitality Human Resources, Customer Satisfaction +11

An analysis of tourism policy development in modern China

Hanqin Qiu Zhang, King Man Eric Chong, John Ap · Tourism Management · 1999 · 221 citations

East Asian Studies, Tourism, Tourism Planning +2

Service quality of travel agents: the case of travel agents in Hong Kong

Terry Lam, Hanqin Qiu Zhang · Tourism Management · 1999 · 188 citations

Customer Satisfaction, Service Quality, Service Research +8

Rows per page

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