Concepedia

Elissavet Keisidou

EK

1

Publications

191

Citations

1

H-Index

2013

Active since

Affiliations

University of Piraeus(Current)

Elissavet Keisidou is an author at University of Piraeus specializing in customer service, customer satisfaction, and business.

Top concepts

BusinessMarketingManagementService QualityCustomer ServiceConsumer ResearchMarketing StrategyCustomer Satisfaction

Publications per year

2013–2013

1

Publications

1

Customer satisfaction, loyalty and financial performance

Elissavet Keisidou, Lazaros Sarigiannidis, Dimitrios Maditinos et al. · International Journal of Bank Marketing · 2013 · 191 citations

Customer Satisfaction, Service Quality, Service Research +11

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