Mengqi Zhan

Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research

Liang Ma, Mengqi Zhan · Journal of Public Relations Research · 2016 · 193 citations

Reputation Management, Social Influence, Communication +26

Disentangling social media influence in crises: Testing a four-factor model of social media influence with large data

Xinyan Zhao, Mengqi Zhan, Brooke Fisher Liu · Public Relations Review · 2018 · 71 citations

Social Media, Arts, Business +11

Examining multiplicity and dynamics of publics’ crisis narratives with large-scale Twitter data

Xinyan Zhao, Mengqi Zhan, Jie Cheng · Public Relations Review · 2018 · 55 citations

Citizen Journalism, Social Media, Data Journalism +9

Segmenting and Understanding Publics in a Social Media Information Sharing Network: An Interactional and Dynamic Approach

Xinyan Zhao, Mengqi Zhan, Chau-Wai Wong · International Journal of Strategic Communication · 2017 · 49 citations

How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises

Xinyan Zhao, Mengqi Zhan, Liang Ma · Public Relations Review · 2020 · 44 citations

Organizational Communication, Emergency Communication, Disaster Management +11