Concepedia

Mohamad Rizan

MR

8

Publications

202

Citations

8

H-Index

2011

Active since

Affiliations

State University of Jakarta(Current)

Mohamad Rizan is an author at State University of Jakarta specializing in management, business, and marketing.

Top concepts

BusinessMarketingManagementMarketing StrategyCustomer SatisfactionService QualityConsumer BehaviorConsumer ResearchStrategic ManagementHealth

Publications per year

2011–2021

8

Publications

8

Relationship Marketing and Customer Loyalty: Do Customer Satisfaction and Customer Trust Really Serve as Intervening Variables?

Mohamad Rizan, Ari Warokka, Dewi Listyawati · Journal of Marketing Research and Case Studies · 2014 · 77 citations · Full text

Antecedents of Customer Loyalty: Study from the Indonesia’s Largest E-commerce

Mohamad Rizan, Ika Febrilia, Agus Wibowo et al. · Journal of Asian Finance Economics and Business · 2020 · 26 citations · Full text

Customer Satisfaction, Online Customer Behavior, Largest E-commerce +14

PENGARUH CITRA MEREK DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN (STUDI BANDING KONSUMEN INDOMIE DAN MIE SEDAAP)

Mohamad Rizan, Kartika Handayani, Agung Kresnamurti · Jurnal Riset Manajemen Sains Indonesia · 2015 · 24 citations · Full text

Brand Strategy, Consumer Research, Consumer Attitude +20

The Influence of Strategic Orientation, Organizational Innovation Capabilities and Strategic Planning on the Performance of Technology-Based Firms

Mohamad Rizan, Fathi Balfas, Unggul Purwohedi · Academy of strategic management journal/Academy of Strategic Management journal · 2019 · 19 citations

Customer Satisfaction, Firm Performance, Organizational Characteristic +17

Leadership Styles and Customer Loyalty: A Lesson from Emerging Southeast Asia’s Airlines Industry

Mohamad Rizan, Ari Warokka, Agus Wibowo et al. · Journal of Asian Finance Economics and Business · 2020 · 16 citations · Full text

Leadership Styles, Customer Satisfaction, Job Satisfaction +15

Rows per page

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