Concepedia

Zhiping Hou

ZH

13

Publications

442

Citations

11

H-Index

2012

Active since

Affiliations

Guilin University of Technology(Current)

Central South University

Nanjing University of Information Science and Technology

Zhiping Hou is an author at Guilin University of Technology specializing in marketing, management, and customer satisfaction.

Top concepts

MarketingManagementBusinessCustomer SatisfactionTourismConsumer BehaviorConsumer ResearchPsychologySocial SciencesInteractive Marketing

Publications per year

2012–2024

13

Publications

13

Opinion mining from online travel reviews: A comparative analysis of Chinese major OTAs using semantic association analysis

Zhiping Hou, Fasheng Cui, Yongheng Meng et al. · Tourism Management · 2019 · 139 citations

Customer Review, Opinion Mining, Information Retrieval +10

Doctoral dissertations of Library and Information Science in China: A co-word analysis

Qianjin Zong, Hong-zhou Shen, Qinjian Yuan et al. · Scientometrics · 2012 · 135 citations

Controlled Vocabulary, Doctoral Dissertations, International Librarianship +9

The Influence of Empathy and Consumer Forgiveness on the Service Recovery Effect of Online Shopping

Jiahua Wei, Zhenyu Wang, Zhiping Hou et al. · Frontiers in Psychology · 2022 · 33 citations · Full text

Customer Satisfaction, Behavioral Decision Making, Digital Marketing +21

Digital village construction, human capital and the development of the rural older adult care service industry

Shengyou Liu, Shaopeng Zhu, Zhiping Hou et al. · Frontiers in Public Health · 2023 · 22 citations · Full text

The evaluation study on tourism websites: from the perspective of triangular intuitionistic fuzzy multiple attribute group decision making

Tonghui Lian, Caihua Yu, Zhongqun Wang et al. · Journal of Applied Statistics · 2016 · 18 citations

Customer Satisfaction, Tourism Management, Tourism Supply +22

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