S. M. Kleefstra

Patient satisfaction revisited: A multilevel approach

Karin Hekkert, Sezgin Cihangir, S. M. Kleefstra et al. · Social Science & Medicine · 2009 · 321 citations

Management, Health Services Administration, Health Services Research +9

A core questionnaire for the assessment of patient satisfaction in academic hospitals in The Netherlands: development and first results in a nationwide study

S. M. Kleefstra, Rudolf B Kool, C. M. A. Veldkamp et al. · BMJ Quality & Safety · 2010 · 74 citations · Full text

Public Affairs, Health Services Administration, Health Services Research +16

Is the length of stay in hospital correlated with patient satisfaction?

Ine Borghans, S. M. Kleefstra, Rudolf B Kool et al. · International Journal for Quality in Health Care · 2012 · 61 citations · Full text

Medicine, Internal Medicine, Surgery +16

An instrument assessing patient satisfaction with day care in hospitals

S. M. Kleefstra, LC Zandbelt, Jcjm de Haes · BMC Health Services Research · 2012 · 45 citations · Full text

Public Affairs, Health Services Administration, Health Assessment +16

Trends in patient satisfaction in Dutch university medical centers: room for improvement for all

S. M. Kleefstra, Linda C. Zandbelt, Hanneke JCJM de Haes et al. · BMC Health Services Research · 2015 · 33 citations · Full text

Management, Health Services Administration, Quality Management +17