Ziyuan Zhou

Does severity matter?: An investigation of crisis severity from defensive attribution theory perspective

Ziyuan Zhou, Eyun‐Jung Ki · Public Relations Review · 2018 · 81 citations

Does Severity Matter, Risk Communication, Social Psychology +6

Exploring the role of CSR fit and the length of CSR involvement in routine business and corporate crises settings

Ziyuan Zhou, Eyun‐Jung Ki · Public Relations Review · 2017 · 50 citations

Csr Fit, Management, Business +12

Matching words with actions: understanding the effects of CSA stance-action consistency on negative consumer responses

Ziyuan Zhou, Chuqing Dong · Corporate Communications An International Journal · 2021 · 32 citations

Behavioral Decision Making, Consumer Study, Consumer Research +32

A Measure of Perceived Severity in Organizational Crises: A Multidimensional Scale Development and Validation

Ziyuan Zhou, Eyun‐Jung Ki, Kenon A. Brown · Journal of International Crisis and Risk Communication Research · 2019 · 27 citations · Full text

Organizational Characteristic, Psychometrics, Mental Health +17

Do instructing and adjusting information make a difference in crisis responsibility attribution? Merging fear appeal studies with the defensive attribution hypothesis

Xueying Zhang, Ziyuan Zhou · Public Relations Review · 2020 · 27 citations

Social Psychology, Fear Appeals, Crisis Responsibility Attribution +16