Concepedia

Rex Arendsen

RA

3

Publications

113

Citations

3

H-Index

2014

Active since

Affiliations

University of Twente(Current)

Belastingdienst

Rex Arendsen is an author at University of Twente specializing in management, marketing, and business.

Top concepts

ManagementBusinessMarketingArtsEducationBureaucracyCommunicationPublic PolicyBusiness StrategyCustomer Satisfaction

Publications per year

2014–2017

3

Publications

3

Does e-government reduce the administrative burden of businesses? An assessment of business-to-government systems usage in the Netherlands

Rex Arendsen, Oscar Peters, Marc ter Hedde et al. · Government Information Quarterly · 2014 · 88 citations

Bureaucracy, Public Policy, E-services +8

In search of information: Investigating source and channel choices in business-to-government service interactions

Yvon van den Boer, Rex Arendsen, Willem Jan Pieterson · Government Information Quarterly · 2016 · 13 citations · Full text

Business-government Relation, Channel Choices, Investigating Source +12

Towards a model of source and channel choices in business-to-government service interactions: A structural equation modeling approach

Yvon van den Boer, Willem Jan Pieterson, Rex Arendsen et al. · Government Information Quarterly · 2017 · 12 citations

Customer Satisfaction, Channel Choices, Business-to-business Research +12

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