Concepedia

Hubert C. Y. Chan

HC

Statistics

Publications

3

Citations

194

H-Index

3

Active since

2010

Affiliations

Hong Kong Polytechnic University(Current)

Hubert C. Y. Chan is an author at Hong Kong Polytechnic University specializing in library science, library design, and smart city.

Top concepts

Publications per year

2010–2018

3

Publications

3

Internet of Things Business Models

Hubert C. Y. Chan · Journal of Service Science and Management · 2015 · 133 citations · Full text

Smart Library and Smart Campus

Hubert C. Y. Chan, Linus Chan · Journal of Service Science and Management · 2018 · 38 citations · Full text

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What Makes Customers Discontent with Service Providers? An Empirical Analysis of Complaint Handling in Information and Communication Technology Services

Hubert C. Y. Chan, Eric W.T. Ngai · Journal of Business Ethics · 2010 · 23 citations

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