Concepedia

Iqra Hafeez

IH

4

Publications

94

Citations

4

H-Index

2014

Active since

Affiliations

University of Management and Technology(Current)

Iqra Hafeez is an author at University of Management and Technology specializing in business, management, and customer satisfaction.

Top concepts

BusinessMarketingManagementCustomer SatisfactionService QualityConsumer BehaviorConsumer ResearchArtsTrustFinance

Publications per year

2014–2020

4

Publications

4

Factors Affecting Customers Satisfaction in Restaurants Industry in Pakistan

Raja Irfan Sabir, Osama Ghafoor, Iqra Hafeez et al. · International Review of Management and Business Research · 2014 · 42 citations

Customer Satisfaction, Service Quality, Service Research +15

Factors Affecting Customer Satisfaction in Banking Sector of Pakistan

Raja Irfan Sabir, Osama Ghafoor, Naeem Akhtar et al. · International Review of Management and Business Research · 2014 · 27 citations

Total Quality Management, Customer Satisfaction, Fintech +11

The Mediating Role of Trust and Organizational Commitment in the Relationship between Strategic Human Resource Management and Knowledge Sharing

Khaliq Ur Rehman, Iqra Hafeez, Farhan Aslam et al. · Iranian journal of management studies · 2020 · 13 citations · Full text

Mediating Role, Strategic Human Resources, Human Resource Management +16

Influence of Factors in Green Advertising upon Purchase Intentions- A Study of Pakistani University Students

Raja Irfan Sabir, Muzammil Safdar, Naima Khurshid et al. · International Review of Management and Business Research · 2014 · 12 citations

Customer Satisfaction, Green Marketing, Greenwashing +21

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