Statistics
Publications
1
Citations
40
H-Index
1
Active since
1988
Affiliations
Jackson College(Current)
Karen Puetz is an author at Jackson College specializing in business, customer satisfaction, and service quality.
Publications per year
1988–1988
1
1
Karen Puetz · Journal for Healthcare Quality · 1988 · 40 citations
Total Quality Management, Customer Satisfaction, Service Quality +5
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