Jingbo Yuan

Behavioral changes of multichannel customers: Their persistence and influencing factors

Xi Li, Wirawan Dony Dahana, Tongmao Li et al. · Journal of Retailing and Consumer Services · 2020 · 46 citations

Customer Experience, Customer Satisfaction, Multichannel Customers +11

Sustainable development in brand loyalty: Exploring the dynamics of corporate social responsibility, customer attitudes, and emotional contagion

Jingbo Yuan, Faisal Shahzad, Abdul Waheed et al. · Corporate Social Responsibility and Environmental Management · 2023 · 45 citations

Socially Responsible Product, Sustainable Development, Consumer Research +22

Exploring the complexities of <scp>CSR</scp> and firm performances: Unveiling the relationship between social responsibility, ethical conduct, and consumer perceptions

Faisal Shahzad, Jingbo Yuan, Mudassir Husnain et al. · Sustainable Development · 2023 · 17 citations

Customer Satisfaction, Socially Responsible Product, Green Marketing +18

Product market competition, market munificence and firms’ unethical behavior

Jingbo Yuan, Zhimin Zhou, Nan Zhou et al. · Chinese Management Studies · 2018 · 13 citations

Law, Antitrust, Unfair Competition +17

Elevating culinary skies: Unveiling hygiene motivations, environmental trust, and market performance in drone food delivery adoption in China

Faisal Shahzad, Jingbo Yuan, Khuram Shahzad · Technological Forecasting and Social Change · 2024 · 13 citations