Concepedia
Statistics
Publications
3
Citations
240
H-Index
Active since
2018
Affiliations
Pusan National University(Current)
University of Surrey
Jooyoung Hwang is an author at Pusan National University specializing in customer satisfaction, tourism, and business.
Top concepts
TourismBusinessMarketingCustomer SatisfactionHospitality MarketingHospitality ManagementDesignRoboticsManagementEngineering
Publications per year
2018–2021
Understanding user experiences of online travel review websites for hotel booking behaviours: an investigation of a dual motivation theory
Jooyoung Hwang, Sangwon Park, Mina Woo · Asia Pacific Journal of Tourism Research · 2018 · 116 citations
Assessing the hotel service robot interaction on tourists' behaviour: the role of anthropomorphism
Jing Wen Jia, Namho Chung, Jooyoung Hwang · Industrial Management & Data Systems · 2021 · 88 citations
Customer Satisfaction, Tourism Management, Engineering +20
The Impact of Social Media Use on Consumers’ Restaurant Consumption Experiences: A Qualitative Study
Jooyoung Hwang, Anita Eves, Jason L. Stienmetz · Sustainability · 2021 · 36 citations · Full text
Customer Satisfaction, Tourist Experience, Digital Marketing +22
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