Concepedia

Author

Donna Gorman

Office of Patient Care Services

Also Known As

Donna Gorman

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Publications

23

Citations

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H-Index

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Concepts

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Office of Patient Care Services
DG

About

Donna Gorman is an author at Office of Patient Care Services specializing in quality function deployment, voice, and quality assurance.

Top Concepts

#ConceptH-IndexPublicationsCitations

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Engineering

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Health Sciences

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Communication

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Quality Control

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Quality Function Deployment

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Donna Gorman

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1

Publications

23

Citations

1

H-Index

YearCitations

Using Quality Function Deployment to Capture the Voice of the Customer and Translate It into the Voice of the Provider

Marilyn Bailey, Ray Crosby, Donna Gorman,

The Joint Commission Journal on Quality Improvement

1999

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