K. Mohamed Jasim

Publications

247

Citations

H-Index

2020

Active since

Affiliations

Vellore Institute of Technology University(Current)

Prince Sattam Bin Abdulaziz University

University of Business and Technology

K. Mohamed Jasim is an author at Vellore Institute of Technology University specializing in customer satisfaction, hospitality management, and hospitality industry.

Top concepts

Customer SatisfactionBusinessMarketingManagementEngineeringCommunicationUser ExperienceConsumer ResearchHospitality IndustryHospitality Management

Publications per year

2020–2024

Publications

Augmented and virtual reality in hotels: Impact on tourist satisfaction and intention to stay and return

Weng Marc Lim, K. Mohamed Jasim, Madhumita Das · International Journal of Hospitality Management · 2023 · 116 citations · Full text

Adopting the metaverse in the luxury hotel business: a cost–benefit perspective

Mustafeed Zaman, Prof Rajibul Hasan, Tan Vo‐Thanh et al. · International Journal of Contemporary Hospitality Management · 2024 · 32 citations

Customer Satisfaction, Tourism Management, Tourism Performance +22

Diving into the technology: a systematic literature review on strategic use of chatbots in hospitality service encounters

S. Jerrin Issac Sam, K. Mohamed Jasim · Management Review Quarterly · 2023 · 19 citations

Conversational User Interface, Systematic Literature Review, Engineering +13

Validating the relationship between service quality, patient sensitivity and experience towards medical applications using SERVQUAL

A. Christina Josephine Malathi, K. Mohamed Jasim · International Journal of Medical Informatics · 2022 · 18 citations

Nursing, Customer Satisfaction, Family Medicine +11

Artificial intelligence in healthcare services: past, present and future research directions

Wajiha Shah, Zakaria Elkhwesky, K. Mohamed Jasim et al. · Review of Managerial Science · 2023 · 15 citations

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