Concepedia

George Robinson

GR

4

Publications

362

Citations

4

H-Index

1976

Active since

Affiliations

RMIT University(Current)

George Robinson is an author at RMIT University specializing in customer relationship management, management, and organizational communication.

Top concepts

Publications per year

1976–2007

4

Publications

4

Informed Consent

George Robinson, Avraham D. Merav · The Annals of Thoracic Surgery · 1976 · 238 citations

Call centre management: responsibilities and performance

George Robinson, Clive Morley · International Journal of Service Industry Management · 2006 · 99 citations

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Informed consent: recall by patients tested postoperatively.

George Robinson, Avraham D. Merav · PubMed · 1977 · 14 citations

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Running the electronic sweatshop: Call centre managers' views on call centres

George Robinson, Clive Morley · Journal of Management & Organization · 2007 · 11 citations

, , +18

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