1
Publications
84
Citations
1
H-Index
2013
Active since
Affiliations
National University of Malaysia(Current)
Noor Izyana Zakaria is an author at National University of Malaysia specializing in hospitality marketing, management, and hospitality.
Top concepts
TourismBusinessMarketingManagementHospitalityHotel IndustryGuest ExperienceMotel ManagementHospitality IndustryCustomer Satisfaction
Publications per year
2013–2013
1
1
The effect of hospitableness and servicescape on guest satisfaction in the hotel industry
Ahmad Azmi M. Ariffin, Ehsaneh Nejad Mohammad Nameghi, Noor Izyana Zakaria · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · 2013 · 84 citations
Customer Satisfaction, Tourism Management, Hotel Guest Satisfaction +14
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