Concepedia

Ulrika Hellsten

UH

3

Publications

474

Citations

3

H-Index

1997

Active since

Affiliations

Luleå University of Technology(Current)

Ulrika Hellsten is an author at Luleå University of Technology specializing in quality assurance, total quality management, and management.

Top concepts

ManagementQuality AssuranceTotal Quality ManagementBusinessEngineeringQuality ControlStrategic ManagementCustomer SatisfactionStrategyEducation

Publications per year

1997–2000

3

Publications

3

TQM as a management system consisting of values, techniques and tools

Ulrika Hellsten, Bengt Klefsjö · The TQM Journal · 2000 · 439 citations

Total Quality Management, Customer Satisfaction, Engineering +17

The springboard : a TQM-based tool for self-assessment

Ulrika Hellsten · 1997 · 22 citations

Total Quality Management, Customer Satisfaction, Quality Of Life +16

The Springboard: A strategy for continuous improvement of small and medium-sized companies

Ulrika Hellsten · Total Quality Management · 1997 · 13 citations

Total Quality Management, Firm Performance, Medium-sized Companies +16

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