Concepedia

Chinonye Ugboma

CU

4

Publications

350

Citations

4

H-Index

2004

Active since

Affiliations

Federal University of Technology Owerri(Current)

Chinonye Ugboma is an author at Federal University of Technology Owerri specializing in business, management, and port engineering.

Top concepts

BusinessManagementMarketingEngineeringQuality SystemsService QualityPort EngineeringService MarketingHospitality IndustryCustomer Satisfaction

Publications per year

2004–2009

4

Publications

4

An Analytic Hierarchy Process (AHP) Approach to Port Selection Decisions – Empirical Evidence from Nigerian Ports

Chinonye Ugboma, Ogochukwu Ugboma, Innocent C. Ogwude · Maritime Economics & Logistics · 2006 · 178 citations

Engineering, Management, Business +7

Service quality and satisfaction measurements in Nigerian ports: an exploration

Chinonye Ugboma, Innocent C. Ogwude, Ogochukwu Ugboma et al. · Maritime Policy & Management · 2007 · 80 citations

Service quality measurements in ports of a developing economy: Nigerian ports survey

Chinonye Ugboma, Callistus Chukwudi Ibe, Innocent C. Ogwude · Managing Service Quality · 2004 · 74 citations

Customer Satisfaction, Service Quality Measurements, Services Management +19

A comparative assessment of service quality perspectives and satisfaction in ports: evidence from Nigeria

Chinonye Ugboma, Ogochukwu Ugboma, Bona Damachi · International Journal of Shipping and Transport Logistics · 2009 · 18 citations

Total Quality Management, Customer Satisfaction, Engineering +18

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