Concepedia

Stephen Banahene

SB

4

Publications

92

Citations

4

H-Index

2017

Active since

Affiliations

Christian Service University College(Current)

Stephen Banahene is an author at Christian Service University College specializing in business, customer satisfaction, and management.

Top concepts

BusinessMarketingManagementCustomer SatisfactionService QualityConsumer ResearchTrustBrandingBrand EquityBrand Loyalty

Publications per year

2017–2018

4

Publications

4

Impact of HEdPERF on Students’ Satisfaction and Academic Performance in Ghanaian Universities; Mediating Role of Attitude towards Learning

Stephen Banahene, Jerry Jay Kraa, Philipine Aseye Kasu · Open Journal of Social Sciences · 2018 · 38 citations · Full text

Analysis of SERVQUAL Application to Service Quality Measurement and Its Impact on Loyalty in Ghanaian Private Universities

Stephen Banahene, Eric Ahudey, Abigail Asamoah · Journal of Management and Strategy · 2017 · 25 citations · Full text

Total Quality Management, Quality Of Life, Customer Satisfaction +15

The Impact of Customer Satisfaction on Loyalty in the Ghana Banking Sector: The Effect of Trust Mediation

Stephen Banahene · Advances in Social Sciences Research Journal · 2018 · 15 citations · Full text

Trust Metric, Customer Satisfaction, Service Quality +15

The Impact of Brand Personality and Students’ Self-Concept on Brand Engagement

Stephen Banahene · International Journal of Business and Social Research · 2017 · 14 citations · Full text

Customer Satisfaction, Consumer Motivation, Self-concept Measurement Scales +19

Rows per page

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